Process to submit a claim

At BCA we want to ensure your satisfaction. Thus why we have a dedicated team to process your claims.

Before submitting a claim

Please note that the following cases BCA Spain will not accept any claim:

  • Mechanical or damages in vehicles 'Sold as seen' or 'Venta en Estado'
  • Claims not placed in time or if the vehicle has done more than 80 km.
  • Claims not placed in the right format (phone or form)


Check carefully our full claim policy included in our Terms and Conditions in the link below:

Terms & Conditions

Claim form

Read Terms & Conditions

These terms & conditions are the contract between you and BCA

Terms & Conditions
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